Is Your Payment Processor PCI Compliant—And Why That Matters

Is Your Payment Processor PCI Compliant—And Why That Matters
By alphacardprocess July 9, 2025

Choosing a PCI-compliant payment processor is critical to protecting your customers’ data and minimizing your exposure to breaches, fines, and lawsuits. It keeps transactions secure and your business compliant with industry standards.

Why PCI Compliance Is Crucial for Your Company

PCI compliance

PCI compliance protects customer payment data and builds trust. Small businesses are also frequent victims of cybercrime, so compliance is not optional—it’s mandatory. Non-compliance leads to data breach, fines, and the privilege of accepting payment being revoked. Giving highest priority to PCI standards ensures that your reputation is safe and payment is secure.

12 PCI DSS Compliance Requirements Checklist 

Category

Requirement

Explanation

Build and Maintain a Secure Network

1. Install and Maintain a Firewall Configuration

Firewalls block unauthorized access to networks that store or transmit cardholder data.

 

2. Do Not Use Vendor Defaults for Passwords and Settings

Change all default passwords and disable unnecessary services to prevent exploitation.

Protect Cardholder Data

3. Protect Stored Cardholder Data

Store cardholder data only when necessary and protect it using encryption, masking, or hashing.

 

4. Encrypt Transmission Across Public Networks

Use strong encryption (e.g., TLS, IPsec) when sending cardholder data over public or open networks.

Maintain a Vulnerability Management Program

5. Protect Systems Against Malware and Use Updated Anti-virus

Deploy and regularly update antivirus software to detect and prevent malware.

 

6. Develop and Maintain Secure Systems and Applications

Patch vulnerabilities quickly and use secure coding practices to avoid exploitable flaws.

Implement Strong Access Control Measures

7. Restrict Access to Cardholder Data by Need-to-Know

Limit access to sensitive data only to individuals whose job requires it, using role-based controls.

 

8. Identify and Authenticate System Access

Assign unique user IDs and use strong passwords or MFA to control access and track user activity.

 

9. Restrict Physical Access to Cardholder Data

Use locks, surveillance, and controlled entry systems to protect physical locations with sensitive data.

Regularly Monitor and Test Networks

10. Track and Monitor Access to Data and Resources

Log and monitor access to networks and cardholder data to detect suspicious activity or breaches.

 

11. Regularly Test Security Systems and Processes

Conduct regular scans, penetration tests, and IDS monitoring to identify vulnerabilities.

Maintain an Information Security Policy

12. Maintain a Policy for Security Awareness

Develop and share a security policy with all personnel to promote consistent compliance and safe data handling.

What Occurs When Your Business Isn't PCI Compliant?

Non-compliance with PCI DSS can have severe consequences for any business that accepts payments through credit cards. In the worst-case situations, companies lose millions of dollars in the form of fines, court settlements, and even the prospect of lawsuits in case they are breached. 

Such legal penalties can translate into wide financial losses through settlement, regulatory fees, and damage to brand name. Moreover, repetitive or severe violations can lead to the loss of credit card processing privilege—a vital service for most companies, particularly those in eCommerce. If not able to process payments, customer trust and income can delay rapidly, on the brink of collapsing the entire business.

How to Become PCI Compliant

There are several steps that need to be taken in order to become PCI compliant. These include implementing a secure payment environment and adhering to basic security practices. Overall, firms need to safeguard cardholder data, fix system weaknesses, enforce access controls, and apply continuous monitoring and security policy. Begin by reviewing your firm’s management of payment information and determine your PCI level based on transaction volume. 

Next, fill out a Self-Assessment Questionnaire (SAQ) or receive an on-site audit from a Qualified Security Assessor (QSA), depending on company size and complexity. Lastly, identify and seal any security vulnerabilities, like software patches or access controls. After implementing the protection that you must have in place—such as firewalls, encryption, and antivirus tools—you need to keep watching in order to stay compliant. Lastly, report the proper documentation, such as the SAQ or Report on Compliance, to your acquiring bank or modern payment processor to assess your compliance.

PCI Compliance Levels: Merchant Tiers and Requirements

Payment processing

PCI DSS compliance is divided into four merchant levels depending on the number of card transactions a company processes per year. Level 1 merchants handle more than 6 million card transactions per year; they have to go through annual evaluation by a Qualified Security Assessor (QSA) and quarterly scan by an Approved Scanning Vendor (ASV). 

Level 2 is used to obtain merchants from 1 million to 6 million per year and involves an annual Self-Assessment Questionnaire (SAQ) and potentially quarterly scans for vulnerabilities. Level 3 is for 20,000 to 1 million transactions per year and involves an SAQ and potential quarterly scans. Level 4 encompasses those processing fewer than 20,000 transactions a year with comparable types of requirements to Levels 2 and 3, such as the SAQ and possible network scans.

Advantages and Disadvantages of PCI DSS Compliance

Attaining PCI DSS compliance offers an array of advantages that include enhanced data protection, enhanced fraud defense, and enhanced customer confidence. By undertaking these steps, businesses minimize the threat of data breaches, steer clear of hefty fines, and show dedication to secure payment practices. It also improves stakeholder and regulator credibility. 

Compliance is not without its problems, however. The technical innovation, installation expense, and requirement for continuous monitoring are daunting—particularly for small- and medium-sized businesses. Also, emerging cybersecurity threats keep firms on their toes as they need to keep pace with evolving PCI standards, and compliance which is a continuous and expensive endeavor.

PCI DSS Compliance Best Practices for Payment Processors

For payment processors, PCI DSS compliance necessitates security-focused, proactive actions. Best practices have cardholder data stored securely, an official compliance program with defined roles and successful internal policy, and qualified staff assigned to manage compliance efforts. Continuous system monitoring, frequent vulnerability testing, and deployment of additional security controls beyond baseline compliance are required. 

Incident response programs must be implemented by processors, employees trained in data security and phishing risk, and third-party vendors continuously evaluated for compliance. Remaining updated of changing threats and shifting standards ensures long-term security of sensitive payment information and compliance with regulations. 

PCI Fees and Charges Explained

Sustaining PCI compliance keeps cardholder data secure but usually comes with a price tag. Organizations remit compliance fees on a monthly or yearly basis, which include support to resolve PCI DSS compliance. PCI Non-compliance fees has additional costs ranging from $10 to $100 a month. Related costs can be the use of vulnerability scanning, staff training, and remediation effort. Depending on company size and risk, overall annual compliance expenses range from several hundred to several thousand dollars.

Key Points for PCI Compliance Management

In striving toward PCI compliance, stay proactive and aware. First, don’t assume—use your transaction records to clearly establish your level of compliance to avoid paying unnecessary fees or penalties. Second, always prioritize protecting customer data since neglecting tax habits can result in serious legal and financial consequences. 

Finally, don’t be afraid to ask for expert advice. PCI guidelines may be complex, and adhering to professional assistance will save you time, minimize risk, and enable you to concentrate on only what is really important to your business.

Key Things to Consider in Selecting a PCI-Compliant Payment Gateway

Payment gateway

When deciding on a PCI-compliant payment gateway, also look at fees such as setup, monthly, and per-transaction fees, if you are a high-volume merchant. Make sure it accommodates all payment methods your customers employ and provides an appropriate holding period for issues. If you accept global transactions, find multi-currency capability and zero or low foreign transaction fees. 

Give security top priority and opt for gateways with PCI DSS Level 1 and fraud protection capabilities. Consider non-hosted versus hosted configurations depending on user experience and management. Such a gateway must also support mobile payment, added functionality such as recurring billing, and performance-tracking analytics.

Making Your Business PCI Compliant

In order to become PCI compliant, first of all, get yourself familiar with the PCI DSS specifications and how these apply to your business model. Examine your existing payment systems in great detail, detecting potential security vulnerabilities with scanning or phishing testing. According to your report, make PCI compliance updates such as firewall protection, data encryption, and access controls policy requirements. 

Educate your workers on proper procedure when working with secure data and have your systems regularly updated to remain ahead of moving threats. Lastly, stay compliant by engaging in continuous monitoring, regular checks, and by remaining current with any changes to the PCI DSS standards.

Who Needs to be PCI Compliant?

PCI compliance is for any merchant or service provider that processes, transmits, or stores credit card data. Merchants are brick-and-mortar or online stores that sell products or services for which they accept payment cards. Service providers are third parties that process transactions or manage cardholder data on behalf of merchants. Both are responsible for safeguarding card data and must adhere to PCI DSS guidelines to maintain secure payment processing and avoid data breaches.

PCI Compliance for eCommerce and Software Development

PCI compliance is required for eCommerce sites and software development companies that accept or store credit card information. eCommerce sites need to provide secure payment integrations, such as hosted forms or direct post APIs, to store the cardholder data in their servers. This makes it easier for businesses to become and remain PCI DSS compliant.

To software vendors, particularly those that develop payment-enabled apps or SaaS solutions, PCI DSS Requirement 6.3 considers security by design at all stages of development. Secure coding, encryption of data, vulnerability scanning, and removal of storing sensitive data are some of the practices. Compliance with these ensures that customer information is secure and trust is ensured.

Important Questions to Ask Your PCI DSS Compliant Outsourcing Partner

Selecting a PCI DSS-certified outsourcing partner ensures your software product or eCommerce solution is secure by design. When selecting a vendor, pose these important questions to gauge their security processes and PCI compliance:

  • How do you safeguard cardholder data capture and transmission during payment processing?
  • Is PCI DSS compliance formally stated in our business agreement or service-level contract?
  • Do you encrypt cardholder data during transit and at rest?
  • What processes do you have in place to ensure ongoing PCI DSS compliance throughout the development life cycle?
  • Will you offer ongoing security updates, patches, and compliance assistance after deployment?
  • Is multi-factor authentication used for all remote access to sensitive data processing systems?
  • What assistance can you offer during the event of a security incident or data breach?

The Future of PCI DSS Compliance

Future compliance with PCI DSS will go, to a great extent, on the advancement of new technologies and the ever-evolving nature of cyber threats. With increased use of technologies such as mobile apps for payment, blockchain transactions, and intelligent IoT devices, the landscape of protecting cardholder data becomes more complex. While the new technologies provide greater convenience to customers and efficiency in operations, they also pose sophisticated new security threats. 

To remain competitive, PCI DSS standards will need to evolve at a faster pace, filling the gaps associated with these innovations. Companies will have to be flexible, updating their compliance plan and technology base in a regular cycle to keep pace with change. A security-focused, pre-emptive approach—rather than one based on compliance—will be the key to keeping trust and safeguarding sensitive customer data in a constantly evolving digital world.

Conclusion

Sending transactions through a PCI-compliant payment processor is not just about regulatory compliance—it’s about protecting your business, defending customer trust, and enabling secure, hassle-free transactions in a more digital age.

FAQs

What is PCI compliance?

PCI compliance is adherence to the Payment Card Industry Data Security Standard (PCI DSS) for safe handling of cardholder data.

Why is PCI compliance necessary to businesses?

It protects sensitive payment data, lessens the risk of data compromise, and prevents expensive fines for non-compliance.

Is a small business PCI compliant?

Yes, all companies that store, process, or transmit cardholder data need to be PCI compliant, not just large ones.

How do I know if my payment processor is PCI compliant?

Look on your processor’s website for PCI DSS compliance or simply ask them for proof of compliance.

What is the consequence if my company is not PCI compliant?

You can be hit with monetary fines, legal fees, and loss of consumer trust if a data breach occurs.